Artificial Solutions

Artificial Solutions is a specialist in enterprise-strength conversational AI, a form of AI that allows people to communicate with applications, websites and devices in everyday, humanlike natural language via voice, text, touch or gesture input.

Artificial Solutions Holding was founded in Stockholm in 2001. In 2010, Artificial Solutions Holding embarked on a journey to build a conversational AI platform that can be used by non-specialists to quickly build the world’s most intelligent, humanlike and capable conversational AI applications.

The resulting platform, Teneo, is a multi-award-winning technology that is unique in the market through its enterprise features and positioning. Designed for the global enterprise, Teneo, allows business users and developers to collaborate on creating sophisticated, highly intelligent conversational applications that can run across 35 languages, multiple platforms and channels in record time. Further, the ability to analyse and make use of the enormous quantities of conversational data is fully integrated within Teneo, delivering unprecedented levels of insight that reveal what customers are truly thinking.

Conversational systems built using Teneo cover a wide variety of use-cases, ranging from intelligent customer service chatbots that improve customer experience, driving online sales revenue using humanlike virtual sales assistants and automating fast food ordering through voice-enabled digital employees. They also include new ways of differentiation via intelligent voice interfaces, simplifying technology interfaces using automated conversation and humanlike conversational interfaces for characterization and interactive gaming. Additionally, Teneo is increasingly being deployed in virtual reality and augmented reality scenarios where an artificially intelligent conversational component delivers a more immersive experience.

Headquartered in Stockholm, Sweden, the Artificial Solutions employees comprise of approximately 110 staff from offices in Europe and the USA. The Company delivers solutions to clients across multiple verticals, focusing particularly on blue-chip clients; customers include Shell, AT&T, TIAA, VW, Volvo, Kindred, Medtronic, Vodafone, Telenor and more.